TRAINING

Individuals

Helping individuals achieve peak performance, mental well-being and happiness

We have worked closely with elite military pilots to help them achieve peak performance in challenging and uncertain environments and novel situations.

Using a blend of proven performance enhancement techniques and evidence-based cognitive strategies based on behavioural science, our training is designed to help individuals in your organisation develop mental skills that improve workplace performance, individual well-being and resilience.

Training Topics for Individuals

Work Effectively in High-Performance Teams

Find out more about the mechanics of high-performance teams and know what you can do to gain trust from your team members and contribute meaningfully to the success of your team.

Decision Making, Risk and Error

If you find yourself prone to indecision and poor choices, find out how you can improve your decision making and better manage error and risk in when faced with critical choices in work and life.

Assertive and Clear Communication

Good communications is a key skill required for success. Explore various modes and nuances of communication and learn how you can communicate clearly and assertively.

Improve Learning and Performance

Mitigate stress and improve performance in work and life by using curated techniques, all grounded in cognitive psychology and research that help you change the way you learn and work.

Enhance Emotional and Social Skills

Reading facial expressions and non-verbal behaviour in others is a skill that can be learned. Learn how to identify key micro-expressions and body movements and improve your ability to interact socially with others.

Breathing Techniques for Peak Performance

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For centuries, the ancients have developed the art of breathing for good health, focused mind, stamina and performance. Now backed by scientific research, learn these techniques to attain peak performance.

Mindfulness for Calm and Alertness

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Energise yourself and increase your level of calm and alertness through our unique application of breathing and mindfulness techniques.

Fatigue and Sleep Management

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Learn a wide range of techniques and practices to improve sleep quality and reduce fatigue, for a healthier mind and body, and improve your focus at work.

Resilience for Work and Life.

Resilience can be learned. Flex your resilience muscles using our ABCDE method and adopt thinking styles that will prepare you to overcome challenges Improve learning and performance. Mitigate stress and improve in work and life.

Mental Health, Wellness and Happiness

Learn how to manage bad stress and prevent burnout, recognise mental illness and know what to do. Lay foundations to create mental wellbeing that will result in a positive and happier you.

Work Effectively in Multicultural Teams

Working in multi-cultural teams can be filled with confusion, miscommunication and angst. Understand how people differ in their values and behaviour based on their national culture and learn how best to respond and adapt for strong and effective work relationships.

Training can be customised and contextualised for your organisation's needs, whether it is for 1 hour lunch-time talks, half-day training, or a combination of topics for a full-day training. Training can be conducted live via online video-conferencing or face-to-face at your organisation’s premises.

Teams & Managers

Creating high performance, adaptable, innovative & resilient teams

Organisational performance is highly dependent not just on individuals, but on well-oiled teams that consistently perform at their best all the time.

We understand the factors that empower individuals and allow teams to flourish in high stress, changeable conditions and time-compressed situations, and bring you a strong blend of techniques curated from social psychology, and from top researchers in the area of team decision making and expertise.

Training Topics for Teams & Managers

Establish And Sustain A High-Performance Team

Understand the development, mechanics and workings of high-performance teams and what it takes to get there. Know what you have to do at every stage to ensure that you are on track for being a top team.

Creating Adaptable Teams

Ensure that your team can perform not just in normal times, but when the situation changes quickly. Learn about shared mental models, cognitive traps and decisionmaking strategies that will enable your team to overcome tough challenges that emerge.

Elevating Team Performance Through Feedback

Difficult performance conversations are necessary for any high-performance team. Learn how to conduct regular conversations constructively and with ease, ensuring win-win outcomes for everyone.

Enhancing Employee Engagement And Happiness In Your Workplace

Learn about the key factors that increase employee engagement and what makes employees happy and productive, and incorporate techniques and practices that can enhance your team’s level of engagement and happiness at work.

Managing Mental Health And Wellbeing In The Workplace

Know what to do when you detect symptoms of mental health issues emerging in your team. Develop active listening skills, know what to say and do, how to give constructive feedback, and create a psychologically safe environment that allows your team to thrive.

Managing Workplace Fatigue Through Shift Design

Fatigue and sleep issues are the cause of human error and poor performance in 24/7 operations. We combine fatigue research, psychology and human factors to detect fatigue and design shifts that enable your employees to work at their best everyday.

Training can be customised and contextualised for your organisation's needs, whether it is for 1 hour lunch-time talks, half-day training, or a combination of topics for a full-day training. Training can be conducted live via online video-conferencing or face-to-face at your organisation’s premises.

Organisations

Creating an ideal organisation culture for a happy and high performing workforce

Organisations with happy, engaged and high performing employees have one thing in common – a positive organisational culture, where people feel psychological safe and where open communications are the norm.

We have deep understanding of what it takes to build and sustain a good organisational culture and how to encourage change and shape positive behaviour.

Our training can help your organisation by educating senior leadership and managers in organisational culture concepts, equipping your leaders and managers with practical skills, grounded in psychology and behavioural science research.

Training Topics for Organisations

Organisational Culture And Change

Understand how culture and leadership are critical factors for organisational success and learn practical and effective ways for how to effect organisational change successfully.

Enhancing Employee Engagement And Happiness In Your Workplace

Learn about how to identify and measure the factors that influence employee engagement and what makes employees happy and productive. Be informed about best practices that can transform your organisation’s culture and position it for success.

Just Culture And Error In The Workplace

Justice is highly valued universally by all. Learn about how organisations deal with human error in the workplace, and how it is possible to create a just culture, establishing clear guidelines on when to discipline, and when employees should not be punished for human errors.

Critical Incident Stress Management For Workplace Incidents

Ensure that your organisation is prepared when crisis strikes and be equipped with the essential knowledge of what to do to return individuals to normal functioning with minimal psychological impact.

Training can be customised and contextualised for your organisation's needs, whether it is for 1 hour lunch-time talks, half-day training, or a combination of topics for a full-day training. Training can be conducted live via online video-conferencing or face-to-face at your organisation’s premises.

Human Factors & Safety

Ensuring safe, resilient and adaptable learning organisations

A human factors approach is important for safe and reliable operations. Human Factors is the study of all the factors, whether at the individual, team or organisation level, that make it easier to do things the right way, and hence reduce the likelihood of any human error becoming a full-blown accident.

Organisations that incorporate human factors thinking and train their employees in human factors spend effort to find out why people make mistakes, and are mindful in designing their work environments, processes, policies and guidelines to minimise human error.

In our work in aviation organisations, we know it is possible to achieve both zero-accidents and operational performance. We have deep understanding of what it takes to build a positive safety culture and the factors that shape safe behaviour. Our training can help your organisation reduce accidents and mitigate human error through practical skills, grounded in psychology, safety science research and engineering.

Human Factors and Crew Resource Management Training

Human Factors & Safety

This course provides an understanding of the importance of human factors. It covers the application of human error management principles, creating and sustaining a positive safety culture and how to adopt a systems approach to safety.

Crew Resource Management

This course focuses on team and individual approaches to mitigate and reduce human error in the workplace. Practically oriented, we focus on imparting skills applied in the context of your work environment for maximal skills transfer to your workplace.

Human Factors Safety Investigation and Analysis

To understand the cause of accidents, it is critical to consider the human factor. Learn how to conduct your investigation with greater clarity and accuracy by examining the latent factors, human psychology and how individuals process information.

Behavioural-Based Safety

The use of behavioural-based safety principles is complementary to other human factors and safety initiatives, providing a framework and imparting skills for observing, feedback and influencing safe behaviours at the individual level and overall safety in the workplace.

Our Human Factors training, and the practical Aviation Crew Resource Management programme is in line with the guidelines issued by the International Civil Aviation Organisation. We can also tailor our Human Factors or Crew Resource Management programmes for other industries such as healthcare, marine, rail, oil and gas, and other high-reliability organisations on request.

Training can be customised and contextualised for your organisation's needs, ranging from a 2-day to 4-day workshop programme. Training can be conducted live via online video-conferencing or face-to-face at your organisation’s premises.